Our aim is to provide you with information to assist with planning your visit to Warwick Castle to help you enjoy your visit. We recommend downloading a copy of the Accessibility leaflet and guide which has been created to help you navigate the Castle, grounds and facilities. A copy of the Accessibility leaflet and map can also be collected upon your arrival.
Warwick Castle was built as a medieval fortress and has a number of steps, narrow passageways and low doorways which can present a challenge to guests with reduced mobility. Should you require any further assistance during your visit, please speak to a member of the team who will be happy to help.
We want to ensure you have all the information you need before visiting. If you have any questions prior to your visit, please call us on 01926 495 421 or e-mail: firstname.lastname@example.org
All shows take place outside and are fully accessible. We recommend arriving 5-10 minutes before the start time to secure a good view. The daily show schedule can be found here to help you plan in advance of your visit, however we still recommend checking the show times board upon arrival.
The last four rooms of the Castle Dungeon attraction are fully accessible and available free of charge to wheelchair users and one carer. Please speak to the team at the Castle Dungeon entrance for more information. The Castle Dungeon is dark with spiral stairs so may be unsuitable for some guests with reduced mobility or certain medical conditions. Please see the Castle Dungeon page for more information.
There are 10 steps at the entrance to these attractions. Guests able to ascend these steps can use the wheelchair provided located at the top of the steps. Please refer to the Accessibility leaflet for guidance on the number of steps in each attraction. Please speak to a member of the History Team at the Great Hall entrance for more information or assistance.
We offer a braille booklet of information for the Great Hall and State Rooms which is available to borrow on request from a member of the History Team.
There are three sets of toilets located across the Castle and grounds. Please refer to the map for locations.
Stables Courtyard - The accessible toilet is located immediately on the right hand side of the entrance to the female toilets. This is a unisex facility. Baby change facilities are also available.
The Undercroft - These toilets are accessed via stairs and are not wheelchair accessible. Baby change facilities are available in the female toilet. A larger family unit is located on the left between the male and female toilets.
The Conservatory – The accessible toilet is located immediately on the left hand side of the entrance to the female toilets. This is a unisex facility. A larger unit is available in the male toilets, please check accessibility aids fit prior to use.
There are a limited number of disabled parking bays available on a first come first served basis, subject to availability, in both the Stratford Road and Stables car parks. Parking charges apply. Please ensure a Blue Badge is clearly displayed at all times. Guests without a Blue Badge can request to use the Drop-Off Area in the Stratford Road car park. Please note this is a coach turning bay so please ensure this area is only used to drop-off and pick-up guests with limited mobility. Please speak to a member of the car park team if you need any further assistance.
Registered assistance dogs are welcome to accompany guests throughout the Castle and grounds with the exception of the Towers & Ramparts, Castle Dungeon and Time Tower attractions. Registered Assistance Dogs must not be left unattended.
Some attractions use a variety of sensory effects including audio, visual, touch and smell designed to enhance the overall experience of each area. Please speak to a member of the team if you would like more information regarding this.
There are a number of trained First Aiders who are happy to help. Should you require First Aid treatment during your visit please speak to a member of the team. There is a quiet area available for your use, please speak to a member of the team to use this area. We have a robust procedure in place for accidents and emergencies.
There are a limited number of wheelchairs available on a first come first served basis, subject to availability. A refundable deposit of £10 is required, payable at the Ticket Office. Please note, failure to return or damage to the wheelchair may result in retention of the deposit for repair or replacement. Please speak to a member of the team to use this service.
Induction loops are located at all various places around the site. Please look for the Induction Loop sign on display or speak to a member of the team for further assistance.
The main pathways within the grounds are tarmaced, however we recommend guests using mobility aids or pushchairs access the Central Courtyard avoiding the original cobble stones of the Barbican by using an alternative route.
The main path to the River Island is very steep and can be difficult to navigate with wheelchairs and pushchairs. Please use the path closest to the rear of the Mound as this path is less steep and easier to navigate.
Some areas are not suitable for pushchairs. Please leave pushchairs at the entrance to these areas or in designated Pushchair Park facilities.
View our Virtual Tour of the Main Castle building. Please note that the ground floor is accessible for wheelchair users, although we recommend the Virtual Tour for anybody who is unable to navigate the castle stairs inside.