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Accessibility

Ceasar's Tower at Warwick Castle

Our aim is to provide you with information to assist with planning your visit to Warwick Castle to help you enjoy your visit. We recommend downloading a copy of the Accessibility leaflet which has been created to help you navigate the Castle, grounds and facilities. Using this guide in conjunction with the Map of the Castle and Grounds will help to ensure you have an enjoyable visit to Warwick Castle. A copy of the Accessibility leaflet and map can also be collected upon your arrival.

Warwick Castle Accessibility Guide

Warwick Castle was built as a mediaeval fortress and as such has a number of steps, narrow passageways and low doorways which can present a challenge to guests with reduced mobility. Should you require any further assistance during your visit, please speak to a member of the team who will be happy to help.

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Our Attractions

Shows

All shows take place outside and are fully accessible. We recommend arriving 5-10 minutes before the start time to secure a good view. The daily show schedule can be found here to help you plan in advance of your visit, however we still recommend checking the show times board upon arrival.

The Castle Dungeon

The last four rooms of the Castle Dungeon attraction are fully accessible and available free of charge to wheelchair users and one carer. Please speak to the team at the Castle Dungeon entrance for more information. The Castle Dungeon is dark with spiral stairs so may be unsuitable for some guests with reduced mobility or certain medical conditions. Please see the Castle Dungeon page for more information.

The Great Hall, State Rooms, Chapel and Warwick’s Royal Weekend Party

There are 10 steps at the entrance to these attractions. Guests able to ascend these steps can use the wheelchair provided located at the top of the steps. Please refer to the Accessibility leaflet for guidance on the number of steps in each attraction. Please speak to a member of the History Team at the Great Hall entrance for more information or assistance.

 

We want to ensure you have all of the information you need in order to have an enjoyable visit to Warwick Castle. If you have any questions prior to your visit please telephone 01926 495421 and a member of the team will be happy to advise you further. Alternatively, during your visit please speak to any member of the team who will be happy to help you.

We look forward to welcoming you to Warwick Castle!

Facilities

Facilities

There are four sets of toilets located across the Castle and grounds. Please refer to the map for locations.

Stables Courtyard - The accessible toilet is located immediately on the right hand side of the entrance to the female toilets. This is a unisex facility. Baby change facilities are also available.

The Undercroft - These toilets are accessed via stairs and are not wheelchair accessible. Baby change facilities are available in the female toilet. A larger family unit is located on the left between the male and female toilets.

The Conservatory – The accessible toilet is located immediately on the left hand side of the entrance to the female toilets. This is a unisex facility. A larger unit is available in the male toilets, please check accessibility aids fit prior to use.

The Mill & Engine House – Please use the Riverside pathway for a step free route. A unisex accessible toilet and baby change facility is available utilising the lifts.

Parking

There are a limited number of disabled parking bays available on a first come first served basis, subject to availability, in both the Stratford Road and Stables car parks. Parking charges apply. Please ensure a Blue Badge is clearly displayed at all times. Guests without a Blue Badge can request to use the Drop-Off Area in the Stratford Road car park. Please note this is a coach turning bay so please ensure this area is only used to drop-off and pick-up guests with limited mobility. Please speak to a member of the car park team if you need any further assistance.

Assistance Dogs

Registered assistance dogs are welcome to accompany guests throughout the Castle and grounds with the exception of the Towers & Ramparts, Castle Dungeon and Time Tower attractions. Registered Assistance Dogs must not be left unattended.

Sensory Effects

Some attractions use a variety of sensory effects including audio, visual, touch and smell designed to enhance the overall experience of each area. Please speak to a member of the team if you would like more information regarding this.

Multimedia Guides

Multimedia guides of the Great Hall and State Rooms are available to hire or download, bringing the awesome interiors to life through audio visual technology. Multimedia guides are available to hire from the Stables and Courtyard shops and available in English, French, German, Japanese , Spanish, Chinese, Italian and Brazilian Portuguese.

First Aid & Welfare

There are a number of trained First Aiders who are happy to help. Should you require First Aid treatment during your visit please speak to a member of the team. There is a quiet area available for your use, please speak to a member of the team to use this area. We have a robust procedure in place for accidents and emergencies.

Wheelchair hire

There are a limited number of wheelchairs available on a first come first served basis, subject to availability. A refundable deposit of £10 is required, payable at the Ticket Office. Please note, failure to return or damage to the wheelchair may result in retention of the deposit for repair or replacement. Please speak to a member of the team to use this service.

Induction Loops

Induction loops are located at all indoor trading units. Please look for the Induction Loop sign on display or speak to a member of the team for further assistance. 

Top Tips

Top Tips

The main pathways within the grounds are tarmaced, however we recommend guests using mobility aids or pushchairs access the Central Courtyard avoiding the original cobble stones of the Barbican by using an alternative route.

The Pageant Playground is open subject to weather conditions and has a bark chip floor – please assess suitability prior to use. Age restrictions apply.

Disabled Viewing Areas are available on seasonal dates, subject to availability, on a first come first served basis. Please speak to a costumed Show Host should you wish to use an area.

The main path to the River Island is very steep and can be difficult to navigate with wheelchairs and pushchairs. Please use the path closest to the rear of the Mound as this path is less steep and easier to navigate.

Some areas are not suitable for pushchairs. Please leave pushchairs at the entrance to these areas or in designated Pushchair Park facilities.