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Schools Loyalty Card Terms and Conditions

The Undercroft at Warwick Castle

Loyalty card free trip requests must be send to education@warwick-castle.com at least 14 days before the proposed visit date.

Terms and Conditions

  • This loyalty card can only be stamped at Turnstiles within our Welcome Area at the Castle.
  • You will only be granted free entry if you have emailed education@warwick-castle.com at least 10 days prior to your visit. If you turn up to the Castle without pre-booking then you will not be allowed to enter for free.
  • This loyalty card only grants the school with free Castle entry only. This excludes the Castle Dungeons and additional tours /workshops package.
  • This loyalty card’s free trip can only be used during non-Castle event days in the year, and during off-peak times only.
  • This loyalty card only grants the same amount of free Castle entry tickets as the lowest number of pupils from your previous two visits. Any additional pupils and staff members will be charged at normal rate.
  • Free castle entry tickets are excluded from the free teacher ticket ratio.
  • Loyalty card is valid for up to 12 months from first date of visit stated on the front of the card.
  • You must surrender your loyalty card after you have used your last stamp to Turnstiles.
  • Please keep this loyalty card safe, if lost or stolen this voucher cannot be replaced and we will not be able to provide you back with the stamps you have lost / have been stolen.
  • We reserve the right to refuse this loyalty card or confiscate without return.
  • Defaced loyalty cards will not be accepted.
  • This loyalty card cannot be exchanged for cash.
  • This loyalty card cannot be used in conjunction with any other offer at Warwick Castle.
  • This loyalty card has zero cash value and photocopies will not be accepted.
  • A minimum of 15 pupils per school visit need to visit the Castle during one of the previous two visits to be granted the free trip on your third visit.
  • A school can only receive a maximum of one stamp every 10 days of the year.

For further information please email education@warwick-castle.com



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