Accessibility

The accessible toilet is located immediately to the right-hand side of the entrance to the female toilets. This toilet is unisex. 

There is an accessible toilet, directly opposite the attraction entrance from the accessibility lift. Please speak to a member of staff should you wish to access this.  

We welcome guide dogs throughout Warwick Castle, with the exception of the Towers and Ramparts.

Is available for the Great Hall and State room exhibits. Please speak to a member of the castle’s history team, who can be found in the Great Hall should you wish to take advantage of this service.

Are available of the Great Hall and State rooms exhibits can be pre booked prior to your visit. These tours are free. To book please contact:           

accessibility@warwick-castle.com. 

It might also be possible to book a tour on the day of your visit, but this cannot be guaranteed. Please speak to a member of the history team or ask to speak to the Warwick Castle accessibility officer. 

We welcome hearing dogs throughout Warwick Castle, with the exception of the Towers and Ramparts and the castle Dungeon.  

These loops are installed in our ticket office and all shops and restaurants, and also in all external retail and food and beverage units.  

Transcriptions of the recorded information in the Royal Weekend Party are available to guests at the entrance to the attraction. 

Lanyards can be collected free at the main castle entrance, wearing a lanyard is a discreet way to inform our staff that you may require a little more help or time.

Please speak to any member of staff should you wish to take advantage of this service. Please note, in the interest of fairness to all our guests, fast track is only offered to an individual and their accompanying carer. 

January to March (excluding half term) are generally quieter months, as is November. Mid-week also tends to be quieter than weekends throughout the year.   

10am to 11am and 3pm to 4pm are generally quieter times.   

The Kingmaker exhibition has a publicised quiet time between 2pm and 3pm daily, 

accessibility@warwick-castle.com.  

Click here for more detailed information

This is located in the Main Castle courtyard. Please speak to any member of staff should you wish to use this space.

For AccessAble information please click here.

Are admitted, however proof of this requirement from a medical or mental health professional must be shown at entry. We cannot allow admittance without this proof. Please note for health and safety reasons emotional support dogs and access dogs are not permitted on the castle’s Towers and Ramparts or in the Castle Dungeon. 

This area is not accessible to Wheelchairs and is not recommended for those with limited mobility, those with heart or respiratory conditions or pregnant women. 

Due to the claustrophobic nature of some areas, this attraction may not be suitable for some guests with hidden disabilities. 

 (540 steps in total) 

This area is not accessible to wheelchairs and may be difficult for those guests with restricted mobility, as it has a cobbled area and a series of steps throughout. 

Parts of this attraction are quite dark and there are loud effects and voice overs throughout. The attraction also features waxwork mannequins.  

(33 steps in total). 

This Norman Motte is not Accessible to wheelchairs and may be difficult for those with restricted mobility. 

(122 steps). 

This area is accessible to wheelchair users via the accessible lift. Entrance to the chapel is via 5 steps. Please note a small area of the armoury passageway is very narrow and wheelchair users may need to retrace their steps. Please speak to any member of staff for further details. 

This attraction features waxwork mannequins throughout. 

This attraction is located across two floors and includes some narrow passages and doorways. Entrance into the lower level is via the Great Hall entrance (or accessible lift). There is then a staircase up to the second floor with 26 stairs. To exit there is a spiral staircase into the Central Courtyard with 35 stairs. 

(61 steps in total)

The last four rooms of this attraction are fully accessible and are available free of charge to wheelchair users and one Carer, subject to availability. Please note that, whilst free you will still need to book a timed ticket to enter the attraction.

The Castle Dungeon is dark, with a steep spiral staircase, so may be unsuitable for some guests with reduced mobility or guests with hidden disabilities. Please also note that this is an interactive attraction and guests are invited to participate at various points during the experience. 

Should you be chosen and not wish to participate, you or your carer should simply raise a hand to discretely inform the actor, who will immediately move on. For further information, please ask any member of staff or contact accessibilty@warwick-castle.com 

The Horrible Histories® Maze is accessible for standard size wheelchairs. 

Some areas (such as the obstacle run on exit) are not suited for those with restricted mobility, however there are alternate routes within the maze available. 

This attraction is open subject to weather conditions and adult supervision is recommended for children under 10 years.  

The maze uses visual and sound effects and can be busy on some days, particularly at weekends and during school holidays. 

If you prefer a quieter time to visit the maze to make it easier to get around, we recommend between 12 and 3pm daily. 

There are two entrances to the engine house, unfortunately neither entrance is accessible to wheelchair users. Those with reduced mobility may be able to enter via the South Front pathway, however, a number of steps must be negotiated. 

(Total steps South front Pathway 17, East Front stairway 53)  

The Zog playland is fully accessible to wheelchair users and to those with limited mobility.

The Zog live show is fully accessible to wheelchair users and to those with limited mobility. This show also features British sign language interpretation. 

All areas of this trail are fully accessible to wheelchair users and to those with limited mobility. 

Both these shows take place in a purpose-built arena and have two wheelchair access areas. 

Warwick Castle are acting as the venue only for 2024 summer concerts. All operation of the event, including accessibility, rests with the event organisers. Please see below the accessibility information, which includes an accessibility email address for any further or specific queries.

Companion tickets - AEG offers a complimentary companion ticket for customers with disabilities (subject to availability). You will be asked to provide your DLA, PIP, benefits letter or equivalent, registered severely sight impaired card, assistance dog card or other evidence.

There will be accessible viewing platform. Please note, there will be limited capacity on the viewing platform which will be allocated on a first come first served basis. There will be disabled toilets available.

Access customers are permitted to bring in their own foldable chairs, however, an access wristband is required and must be applied for in advance.

Parking - Free parking is available onsite for Blue Badge holders for our The Castle Sessions.

Warwick Castle is an outdoor greenfield site. Attendees may need to travel across grassy terrain to access the viewing platforms and other areas of the event. Should we experience rain in the run-up to the events or on the day of the events the terrain could become muddy and harder to navigate, please come prepared for such conditions.