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Safety Measures

We’ve introduced a number of additional hygiene and safety measures, to ensure you have a safe and truly magical adventure.
Lodges (82) Good To Go

With all Covid restrictions due to end in England, our priority is to continue to offer the best possible experience to our guests whilst ensuring we also look after our staff. We continue to have hygiene and safety measures in place throughout our Resort/attraction, including enhanced cleaning, hand sanitiser and increased ventilation. 

Please note that pre-booking your tickets in advance is essential and that the Resort will be continuing to operate on reduced capacities as part of a phased response to the latest changes in Government guidance to help us provide you with the same first-class experience. We kindly ask that during your visit you respect others and help us ensure the Resort remains a safe place to work and play for everyone.

Have a question?

Check our full reopening FAQ's here.

I just want to say what a fantastic job you guys did yesterday. I was a little nervous taking the girls out, but all of the staff were amazing!

Zowie, London