The castle provides an extensive range of Covid-safe measures, designed to ensure a magical and safe experience for all guests and staff – more information can be found below.
We ask that all our guests observe the latest Government guidance for the area where they live. We are in a tier 3 area, so we ask you do not to travel if you live outside the local area. Further information.
- Ensure you maintain a safe distance from other households at all times
- When visiting, you must not form groups of more than six people*
- We ask that you use the NHS QR check-in service on arrival and in key areas
- Follow good hygiene practices, with increased hand washing /use of hand sanitiser
- You must wear a face mask/covering in all enclosed spaces (this includes our toilets and during Christmas at the Castle, whilst ice skating)*
- Further Government guidance can be viewed here https://www.gov.uk/coronavirus.
Before Your Visit
We politely request that you please do not visit us if you are showing symptoms of Covid-19. Please contact us should you need to amend your booking.
Please make sure you've made your booking online before you arrive and ensure you adhere to the current government advice for your area, including group size formations, at all times.
Bring a Face Mask
It is compulsory for guests over the age of 11* to bring and wear a suitable face covering when entering any of our indoor areas. This includes toilet facilities. *Exemptions apply.
Be Contactless Ready
We kindly request that all our guests are prepared to make all onsite payments using only a ‘contactless’ method, as we cannot accept cash at this time.
Follow Parking Instructions
If arriving by car, we request that you follow all instructions for car parking arrangements. Further information can be found on under our "Plan Your Day" pages.
NHS Check-in Service
You'll notice signage informing you of key safety messages and instructions around the castle estate. NHS QR check-in posters will also be available to scan in key areas.
All guests and employees are required to undertake a non-contact temperature check as a condition of entry. Any person displaying a high temperature will not be permitted entry.
Keep a Safe Distance
Keep at least 2m apart from other groups at all times. Pay attention to markers around the castle grounds, including queue lines, to help you maintain a safe distance.
Whilst Warwickshire remains in a tier 3 area, all our indoor attractions remain closed. Our outdoor activities (such as our ice rink, light trail and winter markets) remain available to enjoy.
We've installed new hygiene screens at many of our service counters, food stalls and retail counters to help physically separate guests from our employees.
Whilst Warwickshire remains in a Tier 3 area, our indoor restaurants and cafes remain closed. Take-away services are available for hot and cold refreshments and food options.
Hygiene & Disinfection
We politely request that all guests uphold the highest possible hygiene standards, through regular hand washing and/or the frequent application of hand sanitiser.
Hand sanitiser will be readily available throughout the castle grounds. Please ensure these are used throughout your visit with us.
Enhanced cleaning will be taking place throughout the day, seeking to disinfect those points most frequently touched, such as tables and chairs, service counters, door handles and taps.
Our staff will participate in specific coronavirus training relating to our new health and safety measures, instructing them how to stay safe, and how to keep you safe.
To protect both you and our staff, face masks, disposable gloves and eye protection will be worn by our employees for a range of close-contact, routine activities.
Deep cleaning will take place in relevant areas if anyone presents themselves to us with coronavirus symptoms.
Have another question?
If you have another question concerning the re-opening of the outdoor areas at Warwick Castle, browse of FAQ's here.
I just want to say what a fantastic job you guys did yesterday. I was a little nervous taking the girls out, but all of the staff were amazing!