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For example; Self-isolating, travel restrictions, unable to stay overnight, etc.

Thank you for getting in touch, and we’re sorry you're unable to visit as planned. Our Team are currently receiving a high volume of enquiries and endeavour to get back to you as quickly as possible. Refunds can take up to 14 working days to appear in your bank account. Please note, payments will only be made into the account originally used to pay at the time of purchase. We hope to see you at the Castle again soon.