Warwick Castle

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Warwick Castle

Accessibility

Warwick Castle was built as a mediaeval fortress and, as such, it has a large number of steps and narrow doorways which present limitations for guests who use wheelchairs or other mobile devices.

There are tarmac pathways throughout the grounds which provide access around the 64 acres of beautiful Capability Brown gardens including the Victorian Rose and Peacock Gardens and the Conservatory.

All of our outdoor entertainment such as the Birds of Prey display and seasonal shows such as the Warwick Warriors, Jousting and Firing of the Trebuchet are located in areas of the grounds that are fully accessible for wheelchair users.

To help you make the most of your day we have prepared these guidelines which provide details of accessible attractions and facilities. This information should be used with our map of the Castle and Grounds.

Your Best Route to the Castle

Once through the turnstile area, follow the path that leads to the right, and enter the Castle Courtyard between Bear and Clarence Towers. Should you enter via the fast track entrance, you will be following the route through the Peacock gardens and along the Long Walk. From here you turn right in between the Bear and Clarence Towers to enter the Central Courtyard.

Our Attractions

Dream of Battle

The Dream of Battle exhibition has one step when you enter and a very narrow doorway. Access can be gained if it is possible to leave the wheelchair outside the attraction.

The Castle Dungeon

The Judgement room, photo opportunity, mirror maze, and execution room are all accessible. A ticket is still necessary to ensure entry, these can be collected free of charge from our ticket offices.

The Great Hall, State Rooms and Chapel

Whilst the nature of this historic building does present restrictions, guests that are able to climb the 10 steps at the entrance to the Great Hall may experience the first floor of the main building. A wheelchair is available for use inside the building. Please speak to a member of staff once at the attraction who will be happy to help.

Royal Weekend Party

Access to the ground floor of this attraction can be gained through the Great Hall. Please make a member of staff aware if you wish to visit this attraction and they will accompany you. Due to a large staircase it is not possible to gain access to the top floor of this area.

The Gaol, Kingmaker, Towers & Ramparts, Dragon Tower and Princess Tower

Sadly, due to large amounts of steps, some of which are uneven, these attractions are not accessible for wheelchair users. The spiral stairways and number of steps involved would also make these attractions difficult to explore for visitors with reduced mobility.

Facilities

Parking

Both the Stables car park and the Stratford Road car park offer disabled parking spaces. It is also possible to pick up and drop off guests at the entrance to the Castle. Car park token machines are located outside of the Stables Courtyard on the way back to the Stratford Road car park.

Dogs

Assistance dogs are welcome within the Castle and grounds, no other dogs are permitted on site.

Hearing Induction Loops

Hearing induction loops can be found in the Castle ticket offices and all of the permanent retail and restaurant areas to help our visitors with hearing impairments hear better in these particularly noisy areas of the Castle. The loops are portable, stand alone units so are easy to use.

Wheelchair Hire

A limited number of wheelchairs are available for loan, subject to availability, from the Turnstiles entrance. Wheelchair hire is free of charge however we require a refundable £10 deposit which must be paid by credit or debit card at the main Ticket Offices. Please note that wheelchairs are loaned on a first come first served basis and so these chairs cannot be pre-booked. Please speak to a Welcome Team Member on arrival for more information about hiring a wheelchair.

Audio Tours and Guidebooks

Audio tours can be purchased from the Stables gift shop at the entrance to the Castle. These are hand held devices for which the run time is approximately one hour. English Guidebooks are also available to buy from our gift shops as well as the ticket offices located in the Stables Courtyard.

Toilets

Disabled toilets are located at the Stables courtyard, Conservatory and Mill & Engine house. Please note that the disabled facilities located in the Stables Courtyard are unisex.

Refreshments

The ground floor of the Coach House Restaurant, situated at the Stables entrance is fully accessible, as are all of our seasonal outdoor food and beverage outlets. A picnic area is located next to the Riverside Pavilion, located along the river near the trebuchet viewing area.

Gift Shops

Both the Armoury and Stables gift shops are accessible to wheelchair users, as are the external retail outlets which are open seasonally. Audio tours are available from the Stables gift shop, and need to be returned here when they are no longer being used.

What next?

If you have any questions about Accessibility please call us on 01926 495 421, we are open from 10am daily (see opening times). If you are planning a trip in advance, it's worth booking online.

Tents at the Castle

Tents at the Castle

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